Mount Sinai in 2015
Thursday, December 31, 2015
Posted by: Andrew Law
FROM: David L. Reich, MD
President and Chief Operating Officer
Mount Sinai Hospital
As the year draws to a close, I would like to thank all of you for your continued hard work and commitment to The Mount Sinai Hospital. We have had many successes this year that merit recognition.
In US News and World Report rankings, The Mount Sinai Hospital now ranks 3rd in Geriatrics, 7th in Cardiology, and 8th in Gastroenterology out of approximately 5,000 hospitals nationwide. We continue to see unparalleled growth in many quaternary care services and throughout our ambulatory enterprise and continue to experience tremendous benefits and growth related to the creation of our Health System.
We undertook several major projects this year to improve the safety, quality, and experience for our patients:
- The opening of the Lauder Family Cardiovascular Ambulatory Center on GP1 was finalized. Major diagnostics and imaging capabilities have been added to ambulatory cardiology and vascular surgery office practices.
- A split-flow model of patient care was implemented in the Emergency Department to expedite the admission of higher acuity patients and to accelerate the treatment of all patients. Following this, MC North, an inpatient transition unit, opened to accommodate admitted patients in the Emergency Department awaiting availability of medical-surgical beds elsewhere in the Hospital.
- An all-new pavilion that will vastly expand ambulatory care, surgical, imaging, and emergency services at Mount Sinai Queens continues to make rapid progress. The new facility will open throughout the first half of 2016.
- KP4 was reopened as a completely renovated 15-bedded women’s health unit. The unit has specialized nursing competencies in gynecologic oncology and breast cancer care.
- Completed renovations on KP6 and ongoing work on GP11C’s Laminar Airflow Unit continue to increase the availability of private rooms.
- The first phase of the Neonatal ICU renovation project was completed and the second phase is expected to open in February 2016.
- The Internal Medicine Associates began a complete redesign to facilitate access, patient-centered office practices and continuity of care to facilitate efforts towards a population health focus in all ambulatory areas in the near future.
- The Tisch Cancer Institute received NCI Cancer Center designation. The Ruttenberg Treatment Center and the Dubin Breast Center continued to experience unparalleled growth in patient visits. An ambulatory bone marrow transplant program was initiated. Marked expansion occurred in several areas, most notably the multiple myeloma program, which is now the world’s largest, with recruitment of a luminary physician.
- To further enhance patient and visitor experience, hospital entrances are being outfitted with workstations that will soon allow our security officers to provide information regarding the location of inpatients, ED patients, physician offices, and diagnostic areas.
- We recently completed the AHRQ Patient Safety Culture Survey that provided our staff the opportunity to identify areas of improvement in quality of care and patient safety. A full report of the results is expected early in 2016.
- An Alarm Management Safety Program was developed to reduce numerous alarm signals in patient care areas. Alarm management protocols and alarm-setting guidelines will help to reduce alarm fatigue and promote patient safety.
- An alliance with the Children’s Hospital of Philadelphia (CHOP) was announced in November. The alliance has already enhanced pediatric oncology services at the Kravis Children’s Hospital and will expand into fetal medicine and pediatric cardiac services in the near future.
In December, The Mount Sinai Hospital was recognized by The Joint Commission as a Top Performer in Key Quality Measures for 2015. This recognition is based on excellent process and outcomes data for the treatment of heart attack, pneumonia, surgical care, inpatient psychiatric services, stroke, and perinatal care.
The Joint Commission surveyed The Mount Sinai Hospital several times throughout 2015. Ventricular Assist Device (VAD), Comprehensive Stroke, and Palliative Care were all re-certified with few to no Requirements for Improvement (RFIs). Additionally, The Mount Sinai Hospital and Mount Sinai Queens received a five-day hospital wide survey in April, and were accredited for all services.
As we approach 2016, I look forward to further improvements in patient care, safety, quality, and experience. I thank all of you for your dedication to The Mount Sinai Hospital and Mount Sinai Queens and for your continued commitment to excellence. Please accept my best wishes to you and your families for a happy and healthy New Year.